Category Archives: Reputation Management

What are some helpful tips on responding to good and bad reviews? Responding to customer feedback is critical to building a positive online…

A good or bad reputation can mean the difference between a business thriving and expanding or closing its doors for good. In the…

Social media platforms have changed the face of restaurant marketing altogether. Restaupreneurs no longer need to rely on word-of-mouth marketing and can use…

Believe it or not, the same premise applies to negative review response as it does to positive reviews. How you respond to a…

As a business, how likely is it that potential customers will wander through your door? The whole point of an online presence is…